Unless you get one of their non managed VPSes. If you get managed, you'll be waiting for them to run "bundle install", every time you add a gem to your app. They have it configured so you need sudo access to install gems. I don't need sudo access on my Intel NUC running Ubuntu. Apparently they would rather you not be able to do it yourself. That way you can be pissed as you wait for their pathetic support to run the command for you. If my site actually made a hundred bucks a month, I'd be even more pissed. I'd have the money to switch right away though. A Small Orange doesn't care about their customers.