I have a bigger then 256 MB plan, and I have no automatic backups. In Las Vegas. I can make three snapshots. Their site advertises free backups for the 256 MB+ plans, that isn't the case. Unless New Jersey has backups, doubt it, I'm not cancelling and resigning up again to find out. If I knew backups weren't included, I would of went with Secure Dragon. Lucky for them, that I'm to lazy to switch my hosting. I might do it eventually.